FAQ & Help Center

What is the difference between Standard Models & Custom Models?

The Standard Models come with a pre-made design that cannot be personalized; they are, however, programmed with your contact and networking information.

With the Custom Models, on the other hand, in addition to being programmed with your contact and networking information, you can get a fully personalized design with your information printed onto The Ideal Cards.

Which smartphones are compatible with The Ideal Card?

Virtually all Android Smartphones are compatible with The Ideal Card; however, please visit our Compatible Smartphones page to ensure that your Smartphone is on the list.

For iPhones, the iPhone 7, 8, X, XS, XS Max, and XR are compatible with The Ideal Card. 

The iPhone 7, 8, and X do, however, require a mobile app from the App Store downloaded.

Can I get The Ideal Card with a custom design for my brand or company?

Yes, you can. Simply order one of the Custom Models instead of the Standard Models.

Do I still need traditional business cards if I have The Ideal Card?

The Ideal Card is meant to be supplementary to your traditional business cards, and not meant to be a replacement.

Some people have, however, decided to get rid of traditional business cards altogether. 

Do smartphones need an app pre-installed for The Ideal Card to work?

There are no special apps required on Android Smartphone Devices, as well as iPhone XS, XS Max, and XR.

Older iPhone models such as the iPhone X, iPhone 8, and iPhone 7 require an app to be installed.

What can I do with The Ideal Card?

The possibilities of The Ideal Card are limitless. It is, however, used to primarily share lengthy contact & networking details with your prospects or new friends. Details that usually take several minutes to share can be shared using The Ideal Card in a matter of seconds. 

 

If you desire a different function of your Ideal Card, please let us know by sending an email to sales@theidealcard.com

Do you ship worldwide?

Yes, we do.

Do you offer discounts for bulk purchases?

Yes, we do. Send an email to sales@theidealcard.com specifying the quantity you'd like to purchase in bulk.

How long is it going to take for me to receive my order?

Standard Models typically up to 7 Business Days for delivery (but can be longer), while Custom Models can take up to 20 Business Days for delivery.

If you have a hard deadline, please contact us via email at sales@theidealcard.com before making your purchase to see if we can meet your deadline.

Can I add my logo, picture, or any other information to the exterior design/printed output of the St

No, these can only be done on the Custom Models. On the Rings & Key Holders, you can only add a logo imprint.

Is a network, data, or internet connection required for The Ideal Card to work?

A network, data, or internet connection is required for the IDEAL.BIO transfer option, but not required for the Instant Transfer option.

How can I resell The Ideal Card?

Send an email to sales@theidealcard.com regarding our partnership programs.

Do you have any affiliate, dealer, brand ambassador, or partnership programs?

Yes, we do. Send an email to sales@theidealcard.com regarding our partnership programs.

How can I invest in The Ideal Card?

You can invest in The Ideal Card via our Seed Invest profile (Coming Soon).

How safe & secure is The Ideal Card?

The Ideal Card is very safe & secure. It only works when it is within 1.6 inches of a compatible device. 

In addition, there is no financial information stored on The Ideal Card- all the details you provide are typically details you will have on any of your traditional business cards.

How long do The Ideal Cards last before they no longer work?

With standard environmental factors, The Ideal Card has an unlimited lifespan.

Why do we get only one card?

Since The Ideal Card is not necessarily designed to be passed out, one card is really all you need. 

You, however, have the option to purchase multiple cards, and you get a huge discount per card when you purchase Custom Model cards

Can I update/edit my information after receiving my card(s)?

Yes, with the IDEAL.BIO transfer option, you can update your information online in real time.

What is the difference between Instant Transfer & IDEAL.BIO?

The Instant Transfer option instantly transfers a small amount of your contact details to a compatible Android smartphone in one second. It also does not require a network, data, or internet connection; however, it only works on Android devices. 

 

On the other hand, the IDEAL.BIO is capable of transferring a very large amount of information to compatible Android & iPhone smartphones. A network, data, or internet connection is, however, required. 

Does The Ideal Card work in all countries?

Yes, it does.

Is The Ideal Card Ring waterproof?

Yes, it is. 

Is a monthly subscription required to keep my IDEAL.BIO account active & The Ideal Card working?

No, a monthly subscription is not required. A one-time purchase of The Ideal Card is all that is required.

Is The Ideal Card able to transmit my data when a Smartphone has a case on?

We have tested all The Ideal Card products with several smartphone cases and they have worked fine; however, there are some cases that block the transmission of data from The Ideal Card to the smartphone. Simply take off the phone case, temporarily, in those instances. 

What is the difference between the 1st Generation (1.0) Cards & 2nd Generation (2.0) Cards?

The 1.0 Cards are only capable of transferring your contact details via a Tap, while the 2.0 cards are capable of transferring your contact details via a Tap & a Scan.

The Scan feature comes in handy for older iPhone models, as old as an iPhone 5S

What is the difference between transferring contact details via a Tap or a Scan?

On compatible smartphones, you simply tap The Ideal Card against the smartphone to get your contact details transferred; however, for older iPhone models unable to read the data programmed onto The Ideal Card, you can simply open up the iPhone's camera & scan the 2D Barcode printed on The Ideal Card to get your contact details transferred. 

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